Article Sidebar

Submitted
October 29, 2025
Accepted
November 28, 2025
Published
November 28, 2025
Download
PDF (Bahasa Indonesia)
Statistic
Read Counter : 3 Download : 3

Downloads

Download data is not yet available.

Main Article Content

Abstract

This study aims to uncover how organizational communication strategies, the modernization of the Integrated Dynamic Archiving Information System (SRIKANDI), and bureaucratic simplification efforts interact to accelerate the digital transformation of records management at the Ministry of Religious Affairs of the Republic of Indonesia. Employing a qualitative approach, the research utilizes thematic analysis of secondary data processed through NVivo (mind maps, word clouds, and tree maps) and official documents, including the Secretary-General Circular Letter No. 31/2022 and SPBE implementation reports. The findings reveal that SRIKANDI successfully serves as a primary instrument for modernizing and simplifying archival bureaucracy by enhancing transparency, accountability, and efficiency in records management. However, its success heavily depends on multi-channel internal communication strategies and intensive employee training as key drivers of technology adoption. The primary challenges remain low human resource competencies, limited digital infrastructure, and weak inter-unit coordination. This study extends the UTAUT-2 model by integrating coercive isomorphism, demonstrating that in mandatory-use contexts, regulatory compliance is merely the initial stage, while true technology internalization is achieved only through intensive human-centered approaches. The research offers policy recommendations for other ministries and institutions in optimizing mandatory information systems and provides replicable best-practice models to support the national Electronic-Based Government System (SPBE).

Keywords

Communication Strategy, Archival Modernization, Archival Governance

Article Details

How to Cite
-, A. M., Dimas Artha Antariksa, & Sudarmanti, R. (2025). Digital Archiving Transformation at the Ministry of Religious Affairs: The Role of Communication Strategy, Modernization of the SRIKANDI System, and Bureaucratic Simplification. KOMUNIDA : Media Komunikasi Dan Dakwah, 15(2), 58–80. https://doi.org/10.35905/komunida.v16i2.15212
Download Citation
Endnote/Zotero/Mendeley (RIS)
BibTeX

References

  1. Abdou, A. M. (2021). Good governance and COVID‐19: The digital bureaucracy to response the pandemic (Singapore as a model). Journal of Public Affairs, 21(4), e2656.
  2. Adiguna, A. F., & Nasrullah, M. (2021). Utilization of Information and Communication Technology at the Baranti District Office , Sidenreng Rappang Regency. 8(1), 157–164.
  3. DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147–160.
  4. Dunleavy, P., Margetts, H., Bastow, S., & Tinkler, J. (2006). New public management is dead—long live digital-era governance. Journal of Public Administration Research and Theory, 16(3), 467–494.
  5. Fitri, M. (2020). Transformasi Arsip Dalam Menghadapi Era Digital. Universitas Lambung Mangkurat Banjarmasin.
  6. Hasibuan, I. A., Dakwah, M. M., Agama, K., & Birokrasi, R. (2024). Membangun Organisasi Formal: Tahapan Strategis Kemenag Dalam Meningkatkan Efektivitas Layanan Publik. 1(2), 128–153.
  7. Hendrowati, R., Trisari, W., Putri, H., Dikara Barcah, Q. K., Ganesha, M. T., Syahlevi, R., Kom Direktorat, S., Pengetahuan, M., & Masyarakat, P. (2020). Inovasi “Myparmad” sebagai Pendukung Kualitas Kegiatan Akademik di Universitas Paramadina.
  8. Jamaluddin, J., Adiguna, A. F., Suprianto, S., Nasrullah, M., Saleh, S., & Syaekhu, A. (2021). Utilization of Information and Communication Technology at the Baranti District Office, Sidenreng Regency, Rappang. Jurnal Ad’ministrare, 8(1), 157. https://doi.org/10.26858/ja.v8i1.20136
  9. Lee, A. V., Maselkossu, D. R., Kahono, C. B., Yulianto, D. P., Devi, M. M. S., Murianigtias, R., Danu, Y. R., & Jebarut, K. (2025). Fondasi Sistem Informasi Keuangan Modern. SIEGA Publisher.
  10. Lindquist, E. A., & Huse, I. (2017). Accountability and monitoring government in the digital era: Promise, realism and research for digital‐era governance. Canadian Public Administration, 60(4), 627–656.
  11. Maryatun, I. (n.d.). Menyelami Ingatan Kolektif: Peran dan Tantangan Arsip Audiovisual di Era Digital. REDAKSI DAFTAR ISI.
  12. Mustikawati, I., Kasmad, R., & Wulandari, F. R. (2024). Pelayanan Publik Kepada Madrasah Aliyah di Kantor Kementrian Agama Kabupaten Indramayu. JIIP-Jurnal Ilmiah Ilmu Pendidikan, 7(10), 11287–11300.
  13. Nurhafni, Ar Rahman, D., Mardhiah, A., Fazril, M., Bin Abu Bakar, M., & Fakhrurrazi, F. (2025). The Effectiveness of Implementing the Integrated Dynamic Archival Information System (SRIKANDI) at the Ministry of Religion Office of Lhokseumawe City. KnE Social Sciences, 10(4), 427–437. https://doi.org/10.18502/kss.v10i4.18051
  14. Qolby, A. N., & Taufik, Y. (2025). Analisis Implementasi Arsip Digital Dokumen Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Bandung. Aplikasi Administrasi: Media Analisa Masalah Administrasi, 59–70.
  15. Rahman, D. A., & Fazril, M. (2025). The Effectiveness of Implementing the Integrated Dynamic Archival Information System ( SRIKANDI ) at the Ministry of Religion Office of Lhokseumawe City. 427–437. https://doi.org/10.18502/kss.v10i4.18051
  16. Sudarmanti, R., & Yusuf, K. (2025). PENELUSURAN LITERATUR PEMANFAATAN AKTIVITAS DIGITAL PUBLIC RELATIONS PENGEMBANGAN WISATA BAHARI ISLAMI. Aiccon, 43–52.
  17. Suprayitno, S., Rahmi, R., & Sofiyani, Z. (2024). Imagining the Future of Records Management: An Analysis of the SRIKANDI in Indonesia through Documentation Studies. Proceedings from the Document Academy, 11(2). https://doi.org/10.35492/docam/11/2/8
  18. Teku, M., Gobang, J., Retu, M., & Sedu, V. (2024). Digital Transformation of Archives through the SRIKANDI Application. IJESS International Journal of Education and Social Science, 5(2), 261–268. https://doi.org/10.56371/ijess.v5i2.334
  19. Teku, M. V., Gobang, J. K. G. D., Retu, M. K., & Sedu, A. (2024). Digital Transformation of Archives through the SRIKANDI Application. 6(2), 261–268.
  20. Venkatesh, V., & Bala, H. (2008). Technology acceptance model 3 and a research agenda on interventions. Decision Sciences, 39(2), 273–315.
  21. Venkatesh, V., Thong, J. Y. L., & Xu, X. (2012). Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology. MIS Quarterly, 157–178.
  22. Yusuf, M., Ariefiati, A., Sophan, M. K., & Darmawan, A. K. (2023). E-Government. Media Nusa Creative (MNC Publishing).