Main Article Content
Abstract
Pengembangan sistem digital pengabdian masyarakat menjadi kebutuhan penting dalam mendukung transformasi pelaksanaan program pengabdian di perguruan tinggi. Artikel ini bertujuan untuk mendeskripsikan implementasi sistem digital pengabdian melalui platform kkn.iainpare.org di IAIN Parepare. Metode pelaksanaan meliputi empat tahapan utama: perencanaan (analisis kebutuhan, studi kelayakan, desain sistem), pengembangan (pembangunan prototipe, pengujian, integrasi), implementasi (pelatihan pengguna, peluncuran sistem, dukungan teknis), serta monitoring dan evaluasi. Hasil pengabdian menunjukkan peningkatan efisiensi signifikan dalam pengelolaan program, dengan pengurangan waktu pemrosesan administratif sebesar 60%, peningkatan kepatuhan pelaporan mahasiswa dari 60% menjadi 85%, dan pengurangan penggunaan kertas hingga 85%. Sistem ini juga meningkatkan efektivitas monitoring dengan tingkat ketersediaan sistem mencapai 99,5% dan tingkat kepuasan pengguna 87%. Kendala utama dalam implementasi meliputi keterbatasan infrastruktur internet di daerah terpencil dan resistensi pengguna terhadap perubahan sistem, yang diatasi melalui pengembangan fitur offline mode dan program pelatihan intensif. Implementasi sistem digital ini telah berhasil mentransformasi pengelolaan program pengabdian menjadi lebih efisien, transparan, dan terukur, serta dapat menjadi model pengembangan sistem serupa di institusi pendidikan tinggi lainnya.
Keywords
Article Details
References
- Bryson, J. M. (2011). Strategic planning for public and nonprofit organizations: A guide to strengthening and sustaining organizational achievement (4th ed.). John Wiley & Sons.
Gomez, P., Davis, K., & Smith, L. (2021). Social innovation through digital technology: Case studies in community development. Journal of Social Innovation and Community Development, 15(2), 34-49.
Harris, K., & Katz, R. (2021). Leveraging technology in higher education for community engagement: Case studies from the United States. Journal of Community Engagement and Scholarship, 13(1), 45-57.
Heeks, R. (2006). Implementing and managing eGovernment: An international text. SAGE Publications.
Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.
McKinney, V. (2022). The role of social media in community service: Opportunities and challenges. Journal of Social Media in Society, 11(3), 89-102.
Norris, D. F., & Reddick, C. G. (2020). E-government and public sector reform: Enhancing efficiency and transparency. Public Administration Review, 80(2), 290-299.
Osborne, S. P. (Ed.). (2010). The new public governance? Emerging perspectives on the theory and practice of public governance. Routledge.
Priyanto, A. (2020). Implementasi sistem manajemen pengabdian masyarakat berbasis digital di perguruan tinggi Indonesia. Jurnal Teknologi Informasi dan Pendidikan, 9(3), 128-139.
Prosci. (2018). ADKAR: A model for change in business, government, and our community (2nd ed.). Prosci Learning Center.
Rogers, E. M. (1962). Diffusion of innovations (1st ed.). Free Press.
Schiavo, R. (2013). Health communication: From theory to practice (2nd ed.). Jossey-Bass.
Stufflebeam, D. L., & Zhang, G. (2017). The CIPP evaluation model: How to evaluate for improvement and accountability. Guilford Press.
Tapscott, D. (2008). Grown up digital: How the net generation is changing your world. McGraw-Hill.
Taylor, J. A., & Williams, H. (1991). Fundamentals of e-learning: Concepts and practices. Wiley.
Waller, L. (2016). Digital democracy, social media, and disinformation. Palgrave Macmillan.
Weerakkody, V., & Dwivedi, Y. K. (2010). Electronic government: Principles and practice. Routledge.
West, D. M. (2005). Digital government: Technology and public sector performance. Princeton University Press.
Zhang, Y., Liu, H., & Sun, Q. (2019). Development and implementation of a community service information system at a Chinese university. Journal of Educational Technology Development and Exchange, 12(2), 77-90.
Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. PublicAffairs.
References
Gomez, P., Davis, K., & Smith, L. (2021). Social innovation through digital technology: Case studies in community development. Journal of Social Innovation and Community Development, 15(2), 34-49.
Harris, K., & Katz, R. (2021). Leveraging technology in higher education for community engagement: Case studies from the United States. Journal of Community Engagement and Scholarship, 13(1), 45-57.
Heeks, R. (2006). Implementing and managing eGovernment: An international text. SAGE Publications.
Heifetz, R. A., Grashow, A., & Linsky, M. (2009). The practice of adaptive leadership: Tools and tactics for changing your organization and the world. Harvard Business Press.
McKinney, V. (2022). The role of social media in community service: Opportunities and challenges. Journal of Social Media in Society, 11(3), 89-102.
Norris, D. F., & Reddick, C. G. (2020). E-government and public sector reform: Enhancing efficiency and transparency. Public Administration Review, 80(2), 290-299.
Osborne, S. P. (Ed.). (2010). The new public governance? Emerging perspectives on the theory and practice of public governance. Routledge.
Priyanto, A. (2020). Implementasi sistem manajemen pengabdian masyarakat berbasis digital di perguruan tinggi Indonesia. Jurnal Teknologi Informasi dan Pendidikan, 9(3), 128-139.
Prosci. (2018). ADKAR: A model for change in business, government, and our community (2nd ed.). Prosci Learning Center.
Rogers, E. M. (1962). Diffusion of innovations (1st ed.). Free Press.
Schiavo, R. (2013). Health communication: From theory to practice (2nd ed.). Jossey-Bass.
Stufflebeam, D. L., & Zhang, G. (2017). The CIPP evaluation model: How to evaluate for improvement and accountability. Guilford Press.
Tapscott, D. (2008). Grown up digital: How the net generation is changing your world. McGraw-Hill.
Taylor, J. A., & Williams, H. (1991). Fundamentals of e-learning: Concepts and practices. Wiley.
Waller, L. (2016). Digital democracy, social media, and disinformation. Palgrave Macmillan.
Weerakkody, V., & Dwivedi, Y. K. (2010). Electronic government: Principles and practice. Routledge.
West, D. M. (2005). Digital government: Technology and public sector performance. Princeton University Press.
Zhang, Y., Liu, H., & Sun, Q. (2019). Development and implementation of a community service information system at a Chinese university. Journal of Educational Technology Development and Exchange, 12(2), 77-90.
Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. PublicAffairs.