Main Article Content
Abstract
The rapid growth of online learning, especially following the COVID-19 pandemic, has highlighted the crucial role of feedback in ensuring effective English language learning in virtual environments. This study aims to identify and assess the most effective feedback strategies used in online English learning through a Systematic Literature Review (SLR). Using PRISMA 2020 standards, a total of 40 peer-reviewed articles published between 2020 and 2025 were analyzed from the Scopus database. The primary research instrument was a structured SLR protocol, specifically developed and adapted by the authors to ensure consistency in data selection, screening, and thematic synthesis. The outcomes were indicated that formative feedback strategies, artificial intelligence (AI)-based personalization, and integration in instructional design, such as ADDIE and UDL models, were the most effective approaches in improving learners' emotional engagement, intrinsic motivation, and language acquisition. The study also reveals that a hybrid approach combining automated technology and human intervention is more effective in bridging affective and social needs in online language learning. The findings make theoretical contributions to the development of feedback literacy and digital learning design, while offering practical implications for teachers, instructional designers, and policy makers in developing responsive, reflective, and sustainable online learning systems. Study limitations include the lack of a longitudinal approach and the exclusion of non-college contexts, as well as the predominance of survey-based articles from specific regions. Therefore, future research is recommended to employ a blended, cross-cultural, and learner-centered approach.
Keywords
Article Details
References
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References
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Cox, J. G., Chen, L. Y., & Okatch, H. (2024). Interest in and barriers to online ESOL instruction for adults during and beyond COVID-19: Exploring relationships with sociodemographics and English proficiency. TESOL Journal, 15(2), 1–22. https://doi.org/10.1002/tesj.778
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Gong, W. (2023). Enhancing ESL learner’s literacy by peer-assisted learning strategy of online English news. Frontiers in Psychology, 14(October), 1–10. https://doi.org/10.3389/fpsyg.2023.1172099
Guler, N. (2020). Preparing to teach English language learners: effect of online courses in changing mainstream teachers’ perceptions of English language learners. Innovation in Language Learning and Teaching, 14(1), 83–96. https://doi.org/10.1080/17501229.2018.1494736
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Jongsma, M. V, Scholten, D. J., van Muijlwijk-Koezen, J. E., & Meeter, M. (2023). Online versus offline peer feedback in higher education: A meta-analysis. Journal of Educational Computing Research, 61(2), 329–354. https://doi.org/10.1177/07356331221114181.
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Kuyyogsuy, S. (2022). The Pilot Study of Students’ English Writing Improvement through Online Peer Feedback during the Covid-19 Pandemic in the Southern Border Province of Thailand, Yala Rajabhat University. World Journal of English Language, 12(5), 217–227. https://doi.org/10.5430/wjel.v12n5p217
Laflen, A. (2020). Using Eli review as a strategy for feedback in online courses. Assessing Writing, 46(August), 100486. https://doi.org/10.1016/j.asw.2020.100486
Manuel, J., Geduld, B., & Kaiser, K. (2024). Encouraging self-regulated learning: examining the feedback approaches and teaching strategies employed by English Home Language teachers. Frontiers in Education, 9(November), 1–12. https://doi.org/10.3389/feduc.2024.1447955
Mehrpouyan, A. (2023). Enhancing online english language and literature classrooms: effective and practical teaching strategies. Education and Information Technologies, 28(4), 4127–4141. https://doi.org/10.1007/s10639-022-11235-w
Morais, L. M. D. S., Figueiredo, F. J. Q. de, & Lago, N. A. do. (2023). The benefits of peer correction in the context of virtual English classes. Entretextos, 22(4Esp), 120–140. https://doi.org/10.5433/1519-5392.2022v22n4espp120-140
Mortaji, L. El. (2022). Public Speaking and Online Peer Feedback in a Blended Learning EFL Course Environment: Students’ Perceptions. English Language Teaching, 15(2), 31. https://doi.org/10.5539/elt.v15n2p31
Nguyen, T. T. T., & Takashi, Y. (2022). Online Course Design Using VoiceThread with TPACK Model to Enhance English Speaking Skills for Non-native Learners. International Journal of Engineering Pedagogy, 12(1), 33–50. https://doi.org/10.3991/ijep.v12i1.24407
Nicol, D. J., & Macfarlane‐Dick, D. (2006). Formative assessment and self‐regulated learning: A model and seven principles of good feedback practice. Studies in Higher Education, 31(2), 199–218.https://doi.org/10.1080/03075070600572090.
Nusrat, A., Khan, S., Kashif, F., & Fawad, R. (2022). Effect of teachers’ asynchronous e-feedback and synchronous oral feedback on English language learners’ writing accuracy. Frontiers in Education, 7(July), 1–13. https://doi.org/10.3389/feduc.2022.783684
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Peungcharoenkun, T., & Waluyo, B. (2024). Students’ affective engagements in peer feedback across offline and online English learning environments in Thai higher education. Asian-Pacific Journal of Second and Foreign Language Education, 9(1), 60.https://doi.org/10.1186/s40862-024-00286-w.
Peungcharoenkun, T., Waluyo, B., Jiang, M. Y. chao, Jong, M. S. yung, Lau, W. W. fat, Meng, Y. L., Chai, C. S., Chen, M., Awajan, N., Varlakova, E., Bugreeva, E., Maevskaya, A., Borisova, Y., Wu, N., Almayez, M. A., Al-khresheh, M. H., AL-Qadri, A. H., Alkhateeb, I. A., Alomaim, T. I. M., … Mortaji, L. El. (2022). Students’ affective engagements in peer feedback across offline and online English learning environments in Thai higher education. Frontiers in Psychology, 12(1), 60. https://doi.org/10.3389/fpsyg.2023.1172099
Punkhoom, W., & Jehma, H. (2023). Virtual Feedback: Exploring and Analyzing Students’ Acceptance as a Tool for Developing English Language Skills. International Journal of Emerging Technologies in Learning, 18(12), 32–42. https://doi.org/10.3991/ijet.v18i12.34939
Rafiq, K. R. M., Hashim, H., Md Yunus, M., & Norman, H. (2020). iSPEAK: Using mobile-based online learning course to learn “english for the workplace.” International Journal of Interactive Mobile Technologies, 14(8), 19–31. https://doi.org/10.3991/IJIM.V14I08.13185
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